PRB: Application Error when Trying to View an ActiveX Control in the Customize Toolbox Window

ID: Q243668

The information in this article applies to:

Microsoft Visual InterDev, version 6.0

SYMPTOMS

When trying to customize the toolbox from the Tools menu in Visual InterDev 6.0 the following dialog box appears:

Devenv.exe - Application Error

The instruction at "[address]" referenced memory at "0x00000000". The memory could not be "written".

Click on OK to terminate the application

CAUSE

This error can be caused by certain ActiveX controls installed on your machine.

RESOLUTION

The most common ActiveX controls are those installed by Adobe Acrobat Reader 3.0. Uninstalling Acrobat Reader 3.0 and installing version 4.0 can solve the problem. Certain other ActiveX controls can also cause the error, uninstall any suspicious controls and attempt to use the customize feature of the toolbox again.

STATUS

This behavior is by design.

MORE INFORMATION

Steps to Reproduce Behavior

From the Visual InterDev 6.0 Tools menu, select Customize Toolbox.

Click on the ActiveX Controls tab.

The error message appears.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kbide kbVisID600 kbGrpASP kbDevStudio kbDSupport
Version : WINDOWS:6.0
Platform : WINDOWS
Issue type : kbprb