Long Path Length in cc: Mail Causes GP Fault

ID: Q137394

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51
Microsoft Windows NT Server versions 3.5, 3.51
Microsoft Windows 95

SYMPTOMS

If a path length in Windows NT or Windows 95 is greater than 126 characters, Lotus cc:Mail version 2.2 causes a General Protection (GP) fault.

CAUSE

Lotus cc:Mail cannot run if the path contains more than 126 characters. Use the Path command from a CMD window in Windows NT to view the path. The path cc:Mail inherits in Windows NT and Windows 95 may be longer than the path created in AUTOEXEC.BAT.

RESOLUTION

To correct this problem, reduce the path length to less than 126 characters.

MORE INFORMATION

The cc:Mail Address Limit section of the Lotus cc:Mail 2.2 README.TXT file (included with cc:Mail 2.2 Installation disks) mentions that the address line length (path length) limit is 126 characters.

Additional query words: win95x winnt gpf error message appears

Keywords : nt16ap
Version : WINDOWS:95; winnt:3.5,3.51
Platform : WINDOWS winnt
Issue type :