Microsoft Excel 97 Causes a Windows NT Access Violation

ID: Q163891


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0


SYMPTOMS

Microsoft Excel 97 may cause an access violation when you create OLE links with a Word document. You will receive the following error message:

Excel.exe - Application Error
The instruction at "0x30053409" referenced memory at "0x06460504".
The memory could not be "read'.
Click ok to terminate the application.


CAUSE


RESOLUTION

To resolve this problem, obtain the latest Microsoft Windows NT 4.0 US Service Pack. For more information on obtaining the latest service pack, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.

Additional query words: off97 office97 office 97 xl97 excel97

Keywords : kbbug4.00 kbfix4.00 nt32ap NTSrvWkst
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: October 27, 1999
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