Unable to Ping Cisco Router or Through Router
ID: Q172633
|
The information in this article applies to:
-
Microsoft Windows NT operating system version 3.1
-
Microsoft Windows NT Advanced Server version 3.1
-
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
-
Microsoft Windows NT Server versions 3.5, 3.51, 4.0
-
Microsoft LAN Manager version 2.2c
-
Microsoft TCP/IP-32 for Windows for Workgroups, versions 3.11, 3.11a, and 3.11b
-
Microsoft Windows 95
-
Microsoft Network Client version 3.0 for MS-DOS
SYMPTOMS
When you ping your Cisco ISDN router, or hosts on the other side of this
router, you may receive the following error message:
Request timed out.
This issue may occur from many different client types and may seem to move
from one client to another.
CAUSE
The licensing package on your Cisco router may not be configured correctly
to accept the number of users that are on your network.
RESOLUTION
Contact Cisco Systems for information about their licensing packages and
how to configure them properly for your network.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
For information about how to contact Cisco Systems, query in the Knowledge
Base for one of the following articles:
Q65416
Hardware and Software Third-Party Vendor Contact List, A-K
Q60781
Hardware and Software Third-Party Vendor Contact List, L-P
Q60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
Additional query words:
fail
Keywords : kb3rdparty kbnetwork ntnetserv nttcp NTSrvWkst
Version : WINDOWS:95; winnt:3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type : kbprb