"Serious Disk Error" When Saving Word 6.0 Document on Windows NT

• Microsoft Windows NT Server version 4.0
• Microsoft Windows for Workgroups version 3.11
• Microsoft File and Print Services for NetWare
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

A Windows for Workgroups client running Netx may receive the following error when trying to save a Word for Windows 6.0c document to a computer running Windows NT Server 4.0 and running File and Print services for NetWare:

There is a serious disk error.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: fpnw save novell

Keywords : kbinterop kbnetwork NT4SP4Fix kbbug4.00 NTInterop kbfix4.00.sp4 NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug