RAS Service Disabled during H/PC Explorer Connectivity

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows CE version 1.0
• Microsoft H/PC Explorer, version 1.0

SYMPTOMS

When you attempt to connect your Microsoft Windows CE computer to a Microsoft Windows NT Remote Access Service (RAS) Server, you may receive the following error message from Microsoft H/PC Explorer:

Cannot start communications services. The Remote Access Service (RAS) is failing to start for an unknown reason. Close all applications, disconnect the H/PC serial cable and restart the desktop PC. If this error continues to occur, consult the Communications Troubleshooter topic in the Troubleshooting section of H/PC Explorer help.

CAUSE

The user with which you are attempting to connect does not have administrative rights on the local computer running Windows NT.

WORKAROUND

To correct the setup so you will no longer receive the above error message, perform one of the following:

• Give user(s) administrative privileges for their computers running Windows NT.


-or-


• Add domain user(s) to the Power Users group on the local workstations running Microsoft H/PC Explorer.

Q153716 Permissions Required to Perform RAS Administration

Additional query words: windowsce

Keywords : kberrmsg kbinterop kbnetwork ntras NTInterop ntnetserv
Version : WinNT:4.0
Platform : WINDOWS
Issue type :