Windows 95 Client Is Unable to Receive Roaming Profiles

ID: Q176543


The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release version 1
  • Microsoft Windows NT Server versions 3.51, 4.0
  • Microsoft Windows 95 OEM Service Release version 2
  • Microsoft Windows 95 OEM Service Release version 2.1


SYMPTOMS

When you log on to a Windows NT domain from a Windows 95-based computer, your roaming profiles may not be available.


CAUSE

During logon, the Windows NT server may return more data than the Windows 95 network client expects when the client calls the NetuserGetinfo() Application Programming Interface (API) call.

This problem is known to occur when the Windows NT server has the File and Print Services for NetWare (FPNW) service installed.


RESOLUTION

This issue is resolved by the following updated file for Windows 95 and Windows 95 OEM Service Release 2 (OSR2), and later versions of this file:


    MSNP32.DLL  version 4.00.952  dated 05/07/97  67,584 bytes 


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.


MORE INFORMATION

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q178824 Error Message: Your Password Is Too Short
Q175051 Windows 95 Roaming Profiles Do Not Work with Citrix WinFrame
Q155424 Windows NT Domain Does Not Accept New Domain Password
For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:
Q161020 Implementing Windows 95 Updates

Additional query words:

Keywords : kbnetwork kbui osr2 win95 winnt
Version : WINDOWS:95; winnt:3.51,4.0
Platform : WINDOWS winnt
Issue type : kbprb


Last Reviewed: July 1, 1999
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