Problems Installing Exchange Server to Long Folder Name

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5
• Microsoft BackOffice Server versions 4.0, 4.5
• Microsoft Exchange Server, versions 4.0, 5.0, 5.5
• Microsoft Windows NT Server version 4.0

SYMPTOMS

When you try to install Exchange Server, you may receive one or more of the following error messages:

Error - Cannot access folder name of folder.





A fatal error has occurred. Check that you have sufficient memory and disk space.





Setup was interrupted.

CAUSE

This problem can occur because Exchange Server must be installed to a folder with a name of less than 50 characters.

RESOLUTION

To work around this problem, install Exchange Server to a folder with a name of less than 50 characters.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: smallbiz bof 4.00 4.50

Keywords : kbenv kberrmsg kbui
Version : winnt:4.0,4.0a,4.5,5.0,5.5
Platform : winnt
Issue type : kbbug