The information in this article applies to:
SYMPTOMSAn application using the remote procedure call (RPC) transport, such as the Microsoft Exchange Server information store, may display an access violation error message. The error message is displayed because of a general protection fault that may occur when the Windows NT Remote Procedure Call Common Server Transport module is under stress. CAUSEThe Remote Procedure Call Common Server Transport module can attempt to dereference a buffer within a connection that has already been freed under high stress conditions. RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
-or- http://www.microsoft.com/support/supportnet/overview/overview.asp STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6. MORE INFORMATIONIf the correct Windows NT symbols are installed, the resulting Dr. Watson log may have a stack dump similar to the following sample dump:
Additional query words:
Keywords : kbbug4.00 kbfix4.00 |
Last Reviewed: October 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |