XCLN: Error Message Using Outlook with Terminal Server: Object Could Not Be Found

ID: Q247937

The information in this article applies to:

Microsoft Outlook 98
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you compose a new mail message or try to open a mail message that has an e-mail message as an attachment, you may receive the following error message:

The object could not be found.

CAUSE

This error occurs if you are trying to perform one of the following actions while running Outlook 98 on a computer running Microsoft Windows NT 4.0 Terminal Server Edition:

While you compose a new mail message, you click Item on the Insert menu, and click a mail message as the object to insert.

You click multiple e-mail messages, and then click Forward or press the CTRL+F keys.

With a new mail message open, you drag a mail item from the Inbox and drop it into the open message.

NOTE: For the third action, the full error message is:

Cannot create attachments. The object could not be found.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This issue has been corrected for Microsoft Outlook 2000 running under Windows NT 4.0 Terminal Server Edition.

Additional query words:

Keywords :
Version : WINDOWS:; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbbug