Default RTF File Viewer Interrupts Normal Program Processing

ID: Q249973

The information in this article applies to:

Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft BackOffice Server version 4.0
Microsoft BackOffice Small Business Server version 4.5
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you are using a program that calls the default viewer for a Rich Text Format (RTF) file that contains a specially malformed control word in the file header, the program may not work properly or may generate a general protection (GP) fault.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

Windows 95, Windows 98, Windows 98 Second Edition

The following files are available for download from the Microsoft Download Center. Click the file names below to download the files:

249973usa5.exe for Windows 95 and Windows 95 OSR 2.5

249973usa8.exe for Windows 98 and Windows 98 Second Edition

The English-language version of this fix should have the following file attributes or later:

For Windows 95:


   Date       Version         Size    File name     
   -------------------------------------------------
   12/13/99   5.0.1461.82     203,024   Riched32.dll		
   11-30-99   1.0325.2180.1   315,152   Usp10.DLL			
   11-23-99   5.0.153.0       286,208   Riched20.dll
   -or-
   12-14-99   5.30.23.1200    431,376   Riched20.dll

For Windows 98:


   Date       Version       File name   Platform
   -------------------------------------------------
   12/13/99   5.0.1461.82     203,024   Riched32.dll
   11/30/99   1.0325.2180.1   315,152   Usp10.dll			
   11/23/99   5.0.153.0       286,208   Riched20.dll
   -or- 
   12-14-99   5.30.23.1200    431,376   Riched20.dll

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

Windows NT 4.0, Windows NT 4.0 Enterprise Edition

The following files are available for download from the Microsoft Download Center. Click the file names below to download the files:

Q249973i.exe for Intel-based computers

Q249973a.exe for Alpha-based computers

The English-language version of this fix should have the following file attributes or later:


   Date       Time      Size      File name     Platform
   -------------------------------------------------------------
   12/23/99    3:52pm   173,328   Riched32.dll   x86
   12/23/99   12:49pm   268,560   Riched20.dll   x86
   12/23/99    3:52pm   282,896   Riched32.dll   Alpha
   12/23/99   12:50pm   482,576   Riched20.dll   Alpha

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For related information about this problem, please visit the following Microsoft Web site:

http://www.microsoft.com/security/bulletins/ms00-005faq.asp

For additional security-related information about Microsoft products, please visit the following Microsoft Web site:

http://www.microsoft.com/security/

Additional query words:

Keywords : kbtool kbbug4.00 kbfix4.00
Version : WINDOWS:98 Second Edition; winnt:4.0,4.5
Platform : WINDOWS winnt
Issue type : kbbug