Err Msg: STOP: C0000221 Unknown Hard Error or STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
ID: Q101096
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The information in this article applies to:
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Microsoft Windows NT operating system version 3.1
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Microsoft Windows NT Advanced Server
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Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
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Microsoft Windows NT Server versions 3.5, 3.51, 4.0
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Microsoft Windows 2000 Professional
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Microsoft Windows 2000 Server
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Microsoft Windows 2000 Advanced Server
The following STOP message appears when a critical system file or other
file needed to load Windows NT is corrupted:
STOP: C0000221 unknown hard error
<path>\<file name>
Alternatively, the error may read as follows:
STOP: 0xC0000221 unknown hard error
c:\winnt\system32\ntdll.dll (or other specific file/driver)
In Windows 2000 the error reads as follows:
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
<path>\<file name>
This error can appear in many different formats, ranging from a blue
system error screen to a dialog box. The type of format depends on how
much of the operating system was loaded when the corrupted file was
detected.
If you receive this error message, the file listed along with the
error is corrupted. You need to either obtain a new copy of the file
or reinstall Windows NT or Windows 2000. If reinstallation fails to solve the problem,
then a hardware or network problem may exist.
The files that are checked for integrity as Windows NT or Windows 2000 starts are:
- All drivers (except those loaded by the system loader to boot
the system)
- All dynamic link libraries (DLLs), including USER, GDI, SHELL,
KERNEL, NTDLL, CRTDLL, etc.
- All DLLs loaded into the address space of the Windows NT
server (video drivers, printer drivers, etc.)
This error message can be caused when you install an inappropriate driver
for your hardware. For example, this error would appear if you installed a
MIPS driver on an X86-based computer.
Additional query words:
prodnt checksum blue trap
Keywords : kbother ntstop
Version : :; WINDOWS:2000; winnt:3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type :
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