Err Msg: Error 720: No PPP Control Protocols Configured

ID: Q122748

The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, 4.0
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you attempt to connect to a Remote Access Service (RAS) Server using the TCP/IP protocol, you may receive the following error message:

Error 720: No PPP control protocols configured.


CAUSE

The RAS Server to which you are dialing does not have the TCP/IP protocol installed or configured for RAS.


RESOLUTION

To resolve this issue you will need to edit your phone book entry to use whatever protocol the RAS Server is using.


MORE INFORMATION

For more information on RAS Error 720, please see the following articles in the Microsoft Knowledge base:

ARTICLE-ID: Q152605
TITLE : RAS Error 720 When Dialing Out

ARTICLE-ID: Q123298
TITLE : RAS Errors 611 and 720 With PPP or SLIP

Additional query words: point-to-point prodnt

Keywords : kbnetwork ntras nttcp NTSrvWkst
Version : WINDOWS:2000; winnt:3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type :


Last Reviewed: January 18, 2000
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