Cannot Start Windows NT 4.0 After Installing Previous Version

ID: Q155119


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server



SYMPTOMS

If you install a previous version of Windows NT on a computer running Windows NT 4.0 or Windows 2000, Windows NT 4.0 or Windows 2000 no longer starts, or you may receive one of the following error messages:

Unexpected Kernel Mode Trap

Windows NT could not start because the following file is missing
or corrupt: \WINNT\SYSTEM32\CONFIG\SYSTEM


CAUSE

On Intel-based computers, the Ntloader file has been replaced with an earlier version.

On RISC-based computers, the Osloader file has been replaced with an earlier version.


RESOLUTION

If you are trying to set up dual-boot functionality, install Windows NT 4.0 after you install the previous version of Windows NT.

To resolve this issue, start your computer with the newest version of the Windows NT 4.0 Startup disks and choose the Correct Boot Files option.


MORE INFORMATION

The Ntloader and Osloader files included with Windows NT 4.0 and Windows 2000 are compatible with Windows NT 3.51. However, the reverse is not true.

Additional query words:

Keywords : kbenv winboot NTSrvWkst prodnt
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type :


Last Reviewed: February 3, 2000
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