Operation Could Not Be Completed Using Add Printer Wizard

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you create a printer, either a local or a remote network printer, from the Add Printer wizard, you may receive the following error message:

Operation could not be completed. The RPC Server is unavailable.

Operation could not be completed. The remote procedure call failed and did not execute.

Printer operation cannot continue due to lack of resources. The print subsystem is unavailable.

CAUSE

The error message is reported because the Spooler Service has not been started or has failed. The Spooler Service can be started in the Control Panel, in Services: click the Startup button and make it Automatic for automatic startup for the next restart. In Windows 2000, the Print Spooler Service can be started in Administrative Tools, Services. Double-click the Printer Spooler service and change the Startup Type to Automatic.

MORE INFORMATION

The error message is not resolved even if you start the Remote Procedure Call (RPC) Locator and Service from the Service Control Panel. The Spooler can also be started from the Run command by typing NET START SPOOLER.

Additional query words: prodnt

Keywords : kbnetwork ntprint
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type :