PPTP Connection to Multihomed Server May Not Succeed

ID: Q169843

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you use Dial-Up Networking to connect to your Internet service provider (ISP), and then attempt to make a PPTP connection to a remote LAN, you may receive the following error message:

Error 629: The port was disconnected by the remote machine.

CAUSE

Default gateways are configured for each of the network adapters in the multihomed PPTP server.

RESOLUTION

Configure a default gateway on only one network adapter in the PPTP server. Only one default gateway should be configured on any multihomed computer.

Additional query words:

Keywords : kbenv kberrmsg kbnetwork ntras ntprotocol
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type :