Running RegClean 4.1 Causes Access Violation in Windows NT 4.0

ID: Q172575

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you run RegClean version 4.1 in Windows NT 4.0, you may receive the following error message:

Application Error
RegClean.exe
Exception: access violation(0xc0000005), address:0x00414053

CAUSE

This error message occurs because RegClean version 4.1 is not compatible with Windows NT 4.0.

RESOLUTION

To resolve this issue, obtain the following updated file:

Regclean.exe version 4.1a, dated 12/30/97

The following file is available for download from the Microsoft Software Library:

Regclean.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

NOTE: You should back up your registry before you run RegClean. For information about how to back up your registry, please see the following article in the Microsoft Knowledge Base:

Q156328 Description of Windows NT Emergency Repair Disk

MORE INFORMATION

For additional information about RegClean, please see the following article in the Microsoft Knowledge Base:

Q147769 INFO: RegClean 4.1 Description and General Issues

Additional query words: Dr. Watson

Keywords : kberrmsg kbfile kbtool nt32ap NTSrvWkst
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type :