Open Handles Cause STOP 0x0000001E or STOP 0x00000024

ID: Q195857

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

SYMPTOMS

While shutting down an application the system may stop with a STOP 0x0000001E or STOP 0x00000024 error message. In the case of the STOP 0x0000001E the first parameter will always be C0000005.

CAUSE

This problem occurs when an application opens a lot of handles but never closes them. This has been seen when an application continually opens a registry key but never closes it. When the application is closed the system attempts to close all of the keys but runs out of system resources while doing it.

RESOLUTION

To resolve this problem, the application has to be modified to close the registry key when it is done with it.

Additional query words: blue screen bluescreen 0x1E 0x24

Keywords :
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbprb