Stop 0x50 Error Message Printing to Windows NT 4.0 Print Server

ID: Q199118


The information in this article applies to:
  • Microsoft Windows 2000 Professional


SYMPTOMS

When you attempt to print to a Microsoft Windows NT 4.0 print server, you may receive the following error message:

Stop 0x50 at <address>
Page_fault_in_nonpaged_area


CAUSE

This behavior can occur if you are printing to a Hewlett-Packard LaserJet 5 or LaserJet 6 print server that is using Hewlett-Packard printer drivers.


RESOLUTION

To work around this behavior, use either of the following methods:

Method 1

Contact your network administrator and request that the Windows NT printer drivers be installed.

Method 2

Download and install the latest driver for your printer from Hewlett-Packard's Web site.

Additional query words: ntstop hp

Keywords : kberrmsg kbprint
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.