Problems After Installing Secondary Video Adapter
ID: Q199948
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The information in this article applies to:
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Microsoft Windows 2000 Professional
SYMPTOMS
When you start your computer after installing a secondary video adapter for use with multiple monitors, you may receive error messages and you may be prompted to go into the CMOS settings. If you attempt to go into the CMOS settings, your screen may become blank.
CAUSE
This problem can occur if your secondary video adapter uses an S3 chip set.
RESOLUTION
To work around this problem, set the S3-based video adapter as the primary video adapter, or use a supported video adapter as the secondary video adapter.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.
MORE INFORMATION
Windows 2000 provides the ability to simultaneously use multiple video adapters with multiple monitors. Video adapters that use an S3 chip set cannot be used as secondary video adapters in a multiple-monitor configuration.
The following video adapters can be used as secondary video adapters:
- 3DLabs Jeronimo Pro
- 3DLabs Reference Board
- 3DLabs ViewTop 3D Mars
- Accel Graphics AccelStar II
- ATI Technologies 264VT4
- ATI Technologies 3D Pro Turbo PC2TV
- ATI Technologies 3D Rage II
- ATI Technologies 3D Rage Pro AGP 2x + DVD
- ATI Technologies 3D Rage Pro PCI
- ATI Technologies 3D XPRESSION
- ATI Technologies All-in-Wonder
- ATI Technologies All-in-Wonder Pro
- ATI Technologies ATI-264VT4
- ATI Technologies Rage Pro Turbo
- ATI Technologies Xpert @ Work
- ATI Technologies XPERT 98
- ATI Technologies XPERT@Play
- ATI Technologies XPERT@Play 98
- ATI Technologies XPERT@Work
- Compaq Millennium
- Compaq Mystique 220
- Compaq Qvision 2000 Plus
- Creative Labs Creative Labs CT6610
- Creative Labs Graphics Blaster Exxtreme
- Diamond Multimedia Sys. Fire GL 1000 Pro
- Diamond Multimedia Sys. Fire GL 4000
- Digital Digital Comet
- ELSA Gloria Synergy
- ELSA Reference Board
- ELSA Winner 2000
- ELSA WINNER 2000/Office
- Matrox G100
- Matrox Millennium
- Matrox Millennium G200
- Matrox Millennium II
- Matrox Mystique
- Matrox Mystique 220
- Matrox Productiva G100
- Matrox Video, Graphics & TV Kit
- Number9 Imagine 128
- Number9 Imagine 128 II
- Number9 Revolution 3D
- Number9 Revolution IV
- SiS SiS 6326
- STB Systems GLyder MAX-2
For more information about using multiple monitors in Windows 2000, click Start, click Help, click the Index tab, type multiple monitors, click the "Multiple monitors" topic, and then click Display.
Additional query words:
Keywords : kbdisplay kbenv kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug