Problems with SoundBlaster Live and Windows 2000

ID: Q211241

The information in this article applies to:

Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you restart your computer after loading and selecting the "8MB midi bank" in the AudioHQ SoundFont program included with the Creative Labs SoundBlaster Live sound card, you may receive the following error message on a blue screen:

STOP 0x00000050 (0xA4245000, 0x00000000, 0x00000000, 0x00000000)

Note that the first parameter may vary.

CAUSE

This issue can occur because some of the programs included with the Creative Labs SoundBlaster Live sound card are not totally compatible with Windows 2000.

RESOLUTION

To resolve this issue, contact Creative Labs to inquire about the availability of a fix for this issue.

To work around this issue, uninstall the Creative Labs SoundBlaster Live sound card.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbhw kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb