Changes to Desktop Objects Are Not Displayed Properly

• Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
• Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
• Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server

SYMPTOMS

After you make multiple changes to a desktop object, including modifying the object's icon, the object may not be displayed correctly.

CAUSE

The cache file that contains a copy of the icons for desktop objects may be damaged.

RESOLUTION

To re-create the cache file for desktop objects:

1. At a command prompt, change to the %SystemRoot% folder.



2. Type attrib -h shelliconcache, and then press ENTER.



3. Type del shelliconcache, and then press ENTER.



4. Click Start, click Log Off Username (where Username is the name you used to log on), and then click Yes.



5. Log back on to your computer.

Additional query words: corrupt

Keywords : kbdisplay kbui
Version : WINDOWS:2000; winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Platform : WINDOWS winnt
Issue type : kbprb