Add Printer Wizard Returns to Printers Folder If No Printer Is Found

ID: Q222023

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you run the Add Printer Wizard and select the "Local Printer" and "Automatically Detect My Printer" options, the wizard closes and returns you to the Printers folder if no printer is detected.

CAUSE

After you select these options and then click Next, the following dialog box states:

Windows is attempting to detect your printer. If it is not found, you will need to rerun the Add Printer Wizard.

You can then click Yes or No. If you click Yes and your printer is not detected, you are returned to the Printers folder.

RESOLUTION

Run the Add Printer Wizard again and do not select the "Automatically Detect my Printer" option. You can then manually specify your printer.

STATUS

This behavior is by design.

MORE INFORMATION

If your printer is not detected, the "Automatically Detect My Printer" check box is cleared by default. After you restart your computer, the check box is selected again by default.

Additional query words:

Keywords : kbenv kbprint
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb