Default Tree and Context Settings Missing After Upgrading to Windows 2000

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Server

SYMPTOMS

After you upgrade a Microsoft Windows NT 4.0 primary domain controller (PDC) running Gateway Services for NetWare (GSNW) Windows 2000 Server, the default tree and context settings may be missing.

CAUSE

Since GSNW settings are retained on a per-user basis in user profiles, this behavior occurs because the domain administrator account that contains the default tree and context settings is not available immediately after the upgrade.


When the Windows NT 4.0 PDC was originally installed, you logged on as a domain administrator or another domain account. The GSNW information was set up on this account. After upgrading to Windows 2000, you are logged on as a local administrator. This occurs because the DCPromo utility has not been run yet. The profile for the local administrator account does not contain any previous settings for the GSNW default tree and context. After running the DCPromo utility, you can log on as a domain administrator and access the domain profile that contains all the relevant GSNW information.

RESOLUTION

To work around this behavior, you must be aware of the fact that GSNW information such as the preferred server or default tree and context are retained on a per-user basis in user profiles. With this in mind, you must be aware of which account (local or domain) are are attempting to log on with. In the above scenario, running the DCPromo utility enables the user to log on with the domain administrator account and the profile that contains the GSNW settings for the default tree and context.

STATUS

This functionality is by design.

Additional query words:

Keywords : kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb