"File Not Found" When Remote Install Client Connects to Server

ID: Q222177

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Server

SYMPTOMS

When a Remote Install Client connects to the server to perform an installation or run troubleshooting tools, the error message "File not found" may be displayed the user can press F12 for a network boot.

Depending on the PXE client version in use, you may also receive the following error messages:

PXE-T01: File not found

PXE-E3B: TFTP Error - File not Found

(These error messages are based on PXE 1.0b.)

CAUSE

This behavior can occur if files in the Reminst\OSchooser\I386 folder are missing or damaged. These files are used by the Remote Install Client to boot and connect to the server in order to run the Client Installation Wizard.

RESOLUTION

Make sure the following files exist in the Reminst\OSchooser\I386 folder:

Oshoice.exe for x86/Oschc_i.exe for Alpha (This file is renamed to NTLDR)

Startrom.com

Startrom.n12

If these files do not exist or are damaged and need replacement, copy them from either the installation CD-ROM or the %SystemRoot%\System32\Reminst folder.

Additional query words: RIS

Keywords : kberrmsg kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb