All Client Computers Disconnect from Print Server

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3

SYMPTOMS

When you use Windows NT Server 4.0 as a print server, all the Windows NT clients during a period of about three days may lose the connection to the print server simultaneously and receive the following error message:

Illegal Operation

RESOLUTION

To resolve this issue, configure the print server to spool the last page before printing. To do this, follow these steps:

1. On the print server, click Start, point to Settings, and then click Printers.



2. Right-click the printer you want to configure, and then click Properties.



3. On the Scheduling tab, click Spool print documents so program finishes printing faster, and then click Start printing after last page is spooled.



4. Click OK.

MORE INFORMATION

Every client computer is disconnected whether the client is printing or not.

The Event Logs on the print server and client computers do not report anything about losing a connection.

Additional query words:

Keywords : kbenv kberrmsg kbnetwork kbprint ntdomain
Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3
Platform : winnt
Issue type : kbprb