"The Server Is Not Operational" Error Message in Active Directory Tools

ID: Q223321


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

When you are using the Active Directory administration tools, you may receive the following error message:

The server is not operational
This message may be displayed when you open a Microsoft Management Console (MMC) snap-in, or while you are using a snap-in after a domain controller has been located.


CAUSE

This error message may be caused by any of the following situations:

  • The network configuration of the client is incorrect. This includes the absence of addresses or incorrect addresses for DNS servers to locate and resolve domain controllers.


  • The configuration of the Winsock Proxy client is incorrect, preventing the correct resolution of available domain controllers and their addresses.


  • Network connectivity between the client and the domain controllers discovered by querying DNS is not available.


  • Communication over the network to the domain controller is functioning properly, but an invalid response was returned to the client.


  • The domain controller used as the data source while the MMC snap-in is open has become unavailable.



STATUS

This behavior is by design.

Additional query words:

Keywords : kbenv kberrmsg kbnetwork
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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