Lexmark Optra Color 40 Printer Not Detected Automatically

ID: Q223392

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional

SYMPTOMS

Your Lexmark Optra Color 40 printer may not be detected and installed automatically by Windows 2000. Instead, the Add Printer Wizard may start so that you can choose a compatible printer driver.

CAUSE

There is no PCL5 driver support for this printer in Windows 2000. Windows 2000 supports this printer with a PostScript 2 driver only.

RESOLUTION

To use this printer, click Lexmark in the Manufacturers box in the Add Printer Wizard. In the Printers box, click Lexmark Optra Color 40 PS. This installs the printer using PostScript drivers.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: plug and play

Keywords : kbprint kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb