Cannot Use Shared Encrypted Files in Windows 2000

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you attempt to gain access to a file on a shared network resource, the following error message may be displayed:

Error Copying File or Folder
Cannot Copy NT Mounted Volumes: Cannot Read From the Source File or Disk.

CAUSE

This behavior can occur if the shared file was encrypted by another user using the Windows 2000 Encrypted File System (EFS), even if you have full access to the share.

RESOLUTION

To resolve this issue, the owner of the file must decrypt the file on the network share.

STATUS

This behavior is by design.

Additional query words:

Keywords : kberrmsg kbnetwork
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb