No Notification Recalling Files from Remote Storage

ID: Q224290

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server

SUMMARY

When a Windows 2000 client recalls a file that has been archived to off-line storage by the Remote Storage Server service, a "Recall in progress" notice appears on the screen stating that the file is being recalled from off-line storage.

Also, when you browse the share or volume using Windows Explorer, the icon changes to note that it has been archived. When you use the command prompt to view the files, the size field appears in parentheses, as in the following example:


   07/07/98  08:09p   (515,584)  NTMS_API.DOC
   07/07/98  08:09p   (248,585)  ProGuide.doc
   12/02/98  07:38p   (321,536)  Removable Storage Management.doc

When you browse the same shares using a Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 3.51 or 4.0 client, these attributes do not appear, and when you attempt to open the shares, you do not receive the "Recall in progress" message.

MORE INFORMATION

This behavior occurs because these down-level clients do not understand the returned NTFS attribute associated with the underlying structure of the reparse point that is left when the file is migrated to off-line storage. The clients can recall files, but there may be high latency in retrieving them, without notice.

Additional query words: RSS HSM recalling

Keywords : kbenv kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo