Problems with Integrated Network Adapter and Second Network Adapter After Windows 2000 Upgrade

• Microsoft Windows 2000 Professional

SYMPTOMS

After you install Windows 2000 on a computer with an integrated network adapter that has been disabled in the Basic Input/Output System (BIOS) and a second network adapter in a PCI slot, you may experience one of the following symptoms:

• You may experience loss of network connectivity.



• Both network adapters may appear to be functional and active at the same time.

CAUSE

This issue can occur if your BIOS does not correctly simulate a disabled state for the integrated network adapter. An integrated PCI network adapter cannot be truly disabled by the BIOS. Because of this, Windows 2000 may still detect it and try to install drivers for it, and this may not work if the BIOS has turned off power to the integrated device.

RESOLUTION

To resolve this issue, contact the manufacturer of your computer or motherboard to inquire about the availability of a fix for this issue.

To work around this issue, disable the integrated network adapter in Device Manager.

STATUS

This behavior is by design.

Additional query words:

Keywords : kbhw kbnetwork
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb