No Sounds Are Heard After Installing Windows 2000 with a Sound Blaster AWE64 Gold

ID: Q226251


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

After you install Windows 2000, you may no longer hear sounds from your Creative Labs Sound Blaster AWE64 Gold.


CAUSE

This issue can occur if you use the Windows 2000 drivers for this audio card and your speakers are plugged into the S/PDIF port.


RESOLUTION

To resolve this issue, please contact Creative Labs for the latest Windows 2000 drivers that include support for S/PDIF.

To work around this issue, plug your speakers into the speaker port on your sound card.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kb3rdparty kbhw kbsound windrvr
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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