More Than Five USB Hubs in a Chain Are Not Supported

ID: Q226308


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SUMMARY

If you have a properly enumerated Universal Serial Bus (USB) hub connected to your Windows 2000-based computer and you add five more hubs connected in a chain, the last hub may not work properly. Windows 2000 does not support USB hubs more than five deep.


MORE INFORMATION

You can see the non-functional hub in Device Manager. Click Start, point to Settings, click Control Panel, double-click Add/Remove Hardware, click Next, click Add/Troubleshoot a device, and then click Next.

Right-click the hub with an exclamation point in a yellow circle. You may see either of the following statuses for the hub:

  • Code 14: This device cannot work properly until you restart your computer


  • Windows cannot support more than five hubs deep on a USB chain.


Additional query words:

Keywords : kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: December 29, 1999
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