Files or Folders May Not Appear in Offline Mode

• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server

SYMPTOMS

When you view or use a folder that has been made available offline while it is in Offline mode, some or all of the files or folders it contains may be missing. However, all of the files and folders appear when the folder is online.

CAUSE

The missing files or folders have long file names (LFNs), or the missing folders may contain files with long file names.

RESOLUTION

To resolve this issue, shorten the names of the affected files or folders.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This behavior is caused by the MAX_PATH restrictions that exist throughout the Windows 2000 shell. Because of this limitation, LFN operations may not work or may produce unexpected results. For additional information about MAX_PATH restrictions in Microsoft Windows NT, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q177665 Path Too Long Error Message When Exceeding MAX_PATH

Q180410 Cannot Access Folder Because the Path Is Too Long or Deep

Additional query words: filename filenames

Keywords : kbui kbshell
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb