PS/2 Mouse Does Not Work on Laptop Docking Station

ID: Q227452

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

After you install Windows 2000 on a laptop computer that is configured to use a docking station with a PS/2-style mouse, the mouse may not function properly.

CAUSE

This issue can occur if the computer Basic Input/Output System (BIOS) is not configured to use multiple active pointing devices.

RESOLUTION

To use more than one pointing device on your computer, configure the computer BIOS to use multiple pointing devices. For information about how to do so, view the documentation included with your computer, or contact the manufacturer of your computer.

Additional query words:

Keywords : kbhw kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb