Computer Stops Responding When You Change Screen Resolution While Playing a DVD Movie

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you change the screen resolution on your Windows 2000-based computer while playing a DVD movie, you may experience one or more of the following symptoms:

• Your video screen may turn black.



• The movie progress counter may clear and restart, but you may still be unable to see the movie.



• Your computer may stop responding (hang).

CAUSE

This issue can occur because graphics-intensive programs can become unstable if you change screen resolution while they are running.

RESOLUTION

To resolve this issue, do not change the screen resolution on your Windows 2000-based computer while playing a DVD movie.

To work around this issue, quit the DVD viewer program, and then start it again.

Additional query words:

Keywords : kbdisplay kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb