The information in this article applies to:
SYMPTOMSIf you install the Hewlett-Packard (HP) 2000C printer driver for Microsoft Windows NT 4.0 in Windows 2000, you may not be able to view the printer's properties. When you try to view the printer's properties, you may receive the following error message: Or, you may receive an "Access violation" error message. CAUSEThis behavior can occur if you are using a Hewlett-Packard printer driver for Windows NT 4.0 in Windows 2000. Many of the HP Windows NT 4.0 drivers are not compatible with Windows 2000. RESOLUTIONTo resolve this issue, contact the printer manufacturer to inquire about obtaining updated drivers for Windows 2000. MORE INFORMATIONFor additional information about using HP Windows NT 4.0 printer drivers in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base: Q228020 Err: Error 10 When Installing HP Printer Driver for 660C or 670C Additional query words:
Keywords : kb3rdparty kberrmsg kbprint |
Last Reviewed: December 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |