HyperTerminal Sessions Unavailable after Windows 2000 Upgrade

ID: Q227698

The information in this article applies to:

Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

SYMPTOMS

After you upgrade your Microsoft Windows 98-based or Microsoft Windows NT 4.0-based computer to Windows 2000, saved HyperTerminal sessions may be missing.

CAUSE

This behavior can occur for one of the following reasons:

If you have upgraded from Windows 98 then this issue can occur because saved HyperTerminal session files are not moved to the new HyperTerminal folder during Windows 2000 Setup.

If you have upgraded from Windows NT 4 then this issue can occur because saved HyperTerminal session files have been deleted.

RESOLUTION

To resolve this issue, use the appropiate method:

Upgraded from Windows 98

If you have upgraded from Windows 98, copy the files in the Program Files\Accessories\Hyperterminal folder to the %systemdrive%\Program Files\Windows NT folder.

Upgraded from Windows NT 4.0

If you have upgraded from Windows NT 4.0, a user's saved HyperTerminal session files are deleted during that user's initial logon. If a user has not logged on it may be possible to copy or move their saved sessions from their %userprofile%\Start Menu\Programs\Accessories\Communications\Hyperterminal folder before they are deleted.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Saved HyperTerminal session files use a .ht file extension.

Additional query words: 2000

Keywords : kbtool kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb