Compaq Tab Missing in Display Properties After Upgrade

ID: Q227775

The information in this article applies to:

Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

After you upgrade your Compaq Deskpro 4000 computer to Windows 2000, the Compaq tab is no longer displayed in the Display Properties window.

CAUSE

This issue occurs because Windows 2000 Setup replaces the Original Equipment Manufacturer (OEM) provided video adapter driver with a generic Windows 2000 driver.

RESOLUTION

To resolve this issue, contact Compaq to inquire about the availability of a fix for this issue.

MORE INFORMATION

Because the OEM-supplied video driver may provide functionality that may not be compatible with Windows 2000, Setup replaces the currently installed OEM device driver with a generic driver.

Additional query words:

Keywords : kb3rdparty kbtool kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb