Unplug or Eject Hardware Icon Appears When Installing USB Device

• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server

SYMPTOMS

The Unplug or Eject Hardware icon may appear on the right side of the taskbar when you install a Universal Serial Bus (USB) device.

CAUSE

This problem can occur if any of the following conditions exist:

• You are trying to plug in multiple USB devices at the same time.



• You are installing the USB device for the first time.



• You are connecting the USB device to a new port on the root hub, a USB hub, or USB repeater.



• You are installing a USB device that requires a driver from the manufacturer.

RESOLUTION

To work around this problem, do not try to install multiple USB devices simultaneously.

NOTE: Do not use the Unplug or Eject Hardware tool while installing your USB device. The icon on the right side of the taskbar appears for a brief time while Windows configures the USB device or devices, and then disappears after the device installation.

STATUS

This behavior is by design.

Additional query words: 2000

Keywords : kbhw kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb