Cannot Use Internal Touchpad When You Connect an IntelliMouse

ID: Q227967


The information in this article applies to:
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional


SYMPTOMS

When you connect a Microsoft IntelliMouse to a computer that uses an internal touchpad, the touchpad may be disabled.


CAUSE

This issue can occur if the touchpad on your computer uses a three-byte I/O packet to control the pointer.


STATUS

Microsoft has confirmed this to be a problem in IntelliMouse.


MORE INFORMATION

The IntelliMouse uses a four-byte I/O packet to control the pointer.

Additional query words: laptop

Keywords : kb3rdparty kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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