Legacy Audio Drivers Listed in Device Manager After Upgrade

ID: Q227971

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

After you upgrade from Microsoft Windows NT 4.0 with a legacy audio device installed, the sound card works but the legacy Windows NT 4.0 driver is still listed under Legacy Audio Drivers in Device Manager.

CAUSE

Setup does not correctly process the removal of legacy devices from the Wdmaudio.inf file. There should be no problem with the operation of the device even though the legacy device drivers are loaded.

RESOLUTION

To resolve this issue, manually remove the legacy device drivers from Device Manager.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbhw kbsound
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb