Page Fault Error Message When You Change Video Mode

ID: Q228107


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

When you change the video mode on your Windows 2000-based computer, you may receive a page fault error message.


CAUSE

This issue can occur when you use third-party video drivers for Microsoft Windows NT 4.0 with your video adapter. Video adapters designed for use with Windows NT 4.0 may not be totally compatible with Windows 2000-based computers.


RESOLUTION

To resolve this issue, contact the vendor to inquire about the availability of a fix for this issue.

To work around this issue, install the video drivers provided by Windows 2000:

  1. Click Start, point to Settings, click Control Panel, and then double-click Display.


  2. Click the Settings tab, and then click Advanced.


  3. Click the Adapter tab, click Properties, click the Driver tab, and then click Update Driver.


  4. Click Next, click Display a list of the known drivers, click Next, and then click Finish.


  5. Click Close, and then restart your computer. Reinstall your monitor:

    1. Click Start, point to Settings, click Control Panel, and then double-click Display.


    2. Click the Settings tab, and then click Advanced.


    3. Click the Monitor tab, click Properties, click the Driver tab, click Update Driver, and then follow the instructions on the screen to finish installing your monitor.




Additional query words:

Keywords : kberrmsg kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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