Third-Party Software Online Registration Lists Too Many Connection Devices

ID: Q228184


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

When you try to use the on-line registration functionality of some third-party programs, you may see more connection devices listed than you currently have installed in your Windows 2000-based computer. For example, you may see the following device list:

  • RAS VPN Line


  • RAS VPN Line


  • L2TP1T


  • IPCONF LINE


  • H323 Line


  • your currently installed modem



CAUSE

This behavior may occur if your third-party software incorrectly displays devices that are not currently installed in your computer.


RESOLUTION

To resolve this issue, contact the third-party software manufacturer to inquire about the availability of a fix for this issue.

To work around this issue, choose the appropriate connection device, and then continue with the on-line registration process.

Additional query words:

Keywords : kb3rdparty kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.