Computer Does Not Resume from Standby Mode in Windows 2000

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you attempt to resume your computer from Standby mode, the computer may not wake up.

CAUSE

This behavior can occur if the following two conditions both exist:

• Advanced Power Management (APM) is enabled in the Power Options tool in Control Panel.



• Your computer's BIOS is configured to suspend your computer and the time-out value is less than the value configured in the Power Options tool in Control Panel.

RESOLUTION

To resolve this issue, configure the time-out settings in the Power Options tool in Control Panel so that they are for a shorter time than the APM time-out settings in your computer's BIOS. To view or modify these settings in Control Panel, click Start, point to Settings, click Control Panel, and then double-click Power Options.

For information about how to view your computer's BIOS settings, consult the documentation from your hardware manufacturer.

STATUS

This behavior is by design.

MORE INFORMATION

Windows 2000 does not support BIOS-initiated APM time-outs.

Additional query words:

Keywords : kbenv kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb