Toshiba Laptop Stops Responding After Upgrading To Windows 2000

ID: Q228314


The information in this article applies to:
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Server


SYMPTOMS

After you install Windows 2000 on a Toshiba laptop computer, you may not be able to restart your computer.


CAUSE

This issue can occur if your computer has a CardBus adapter in a CardBus slot.


RESOLUTION

To resolve this issue, contact Toshiba to inquire about the availability of a Basic Input/Output System (BIOS) upgrade.


MORE INFORMATION

This issue has been reported to occur on Toshiba Tecra 8000 and Toshiba Portege 7020 computers using either Advanced Configuration and Power Interface (ACPI) or Advanced Power Management (APM).

Additional query words:

Keywords : kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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