Sound Blaster Pro Sound Card May Not Work After You Install Windows 2000

ID: Q228341


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

After you install Windows 2000 on your computer, your Creative Labs Sound Blaster Pro sound card may not work.


CAUSE

This behavior occurs because the Sound Blaster Pro driver is not a Plug and Play driver, and it may detect incorrect resources. In this case, the driver chooses the incorrect interrupt request (IRQ).


RESOLUTION

To resolve this issue, make the appropriate changes to ensure that the jumper settings on the sound card match the resources configured in the Device Manager tool.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: legacy old pnp

Keywords : kb3rdparty kbenv kbsound kbtool
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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