The information in this article applies to:
SYMPTOMSAfter you upgrade your computer to Windows 2000, and you try to print a test page from your Kyocera FS-3700 PCL or FS-7000 printer, you may receive the following error message:
CAUSEThis problem can occur if Windows 2000 does not properly initialize the printer. RESOLUTIONTo work around this problem, turn the printer off, and then turn the printer on. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATIONBy turning the printer off and then back on, the printer is made to perform an internal reset. This internal reset process flushes any old data from the printer buffer, executes an internal diagnostic test, establishes a communications link with the computer printer port, and then places the printer in an "On Line" or "Ready" status. Additional query words:
Keywords : kberrmsg kbhw kbprint |
Last Reviewed: December 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |