Unable to Use the Narrator Tool During Early Stages of Windows 2000 Installation

• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you attempt to start the Narrator tool during the installation of Windows 2000, your computer's sound card may not be detected and the Narrator tool may not start. You may also receive the following error message:

Narrator cannot find the sound card

CAUSE

This problem occurs when you attempt to start the Narrator tool during the early stages of the Windows 2000 installation process.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION

The Narrator tool starts and detects the sound card if you start the tool at any point during or after your computer is prompted to join a workgroup or a domain.

The Narrator tool is part of the accessibility tools included with Windows 2000. This tool reads aloud what is displayed on the screen.

Additional query words: voice

Keywords : kberrmsg kbsound kbtool kbui kbEnableSight
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug kbprb