Setup Cannot Determine Correct Time Zone During Upgrade

ID: Q228409

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

When you are upgrading from Microsoft Windows 95 or Microsoft Windows 98 to Windows 2000, you may receive the following error message:

Setup can not determine the correct time zone for your computer.

You must then select the correct time zone manually.

CAUSE

This behavior can occur if you have the "(GMT+03:00) Baghdad, Kuwait, Riyadh" time zone selected in Windows 95/98 when you start the upgrade process. This time zone matches more than one Windows 2000 time zone, and Setup does not know whether you are actually in Nairobi or Kuwait.

If your current time zone matches more than one Windows 2000 time zone, you receive the error message listed above.

RESOLUTION

Select the time zone manually.

STATUS

This behavior is by design.

Additional query words:

Keywords : kbenv kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb